The Mii Studio by Tahlia cancellation policy is in place to ensure the smooth and efficient operation of our business, maintain a harmonious environment for all clients, and support our growth and educational goals in both our Springsure and Gold Coast locations.
Reasons for the Cancellation Policy:
Preparation of Treatments and Services: Our therapists invest time, effort, and resources in preparing for scheduled treatments and services. This includes ensuring that the necessary products, equipment, and staff are available for each appointment. Last-minute cancellations or no-shows can disrupt this preparation, affecting the quality of service we can provide to other clients.
Downtime or Clean-Up: After each appointment, our therapists often require some downtime to clean and sanitize treatment areas and equipment. Last-minute cancellations can leave gaps in the schedule that do not allow for efficient use of this downtime.
Impact on a Sole Trader Small Business: As a sole trader or small business, maintaining a consistent schedule and revenue stream is crucial for sustainability. Last-minute cancellations or no-shows can significantly impact a business's bottom line, making it challenging to cover overhead costs and plan for growth.
Harmonious Environment: We aim to provide a harmonious and stress-free environment for all clients. Last-minute changes to the schedule can disrupt this environment and affect the experience of other clients who have booked their appointments in advance.
Growth, Inspiration, and Education: By maintaining a reliable schedule and revenue stream, we can invest in our business's growth, inspire our clients with high-quality services, and contribute to the education of the next generation of beauty professionals. This allows us to continually improve and offer innovative treatments and services.
Our Goals:
Harmonious Environment: We want every client's experience at Mii Studio to be enjoyable and stress-free. A well-managed schedule ensures that each client receives the attention and care they deserve.
Growth: By adhering to our cancellation policy, we can maintain steady revenue and invest in improving our facilities, products, and services.
Inspiration: We aim to inspire our clients by providing exceptional beauty treatments and services. A reliable schedule contributes to consistent quality.
Education: As a business, we are committed to supporting the growth and education of the next generation of beauty professionals. Steady revenue allows us to invest in training and development programs.
Client Satisfaction: Ultimately, our cancellation policy is in place to benefit our clients. It ensures that we can consistently deliver high-quality services and maintain a welcoming atmosphere.
We appreciate your understanding and cooperation with our cancellation policy. It allows us to provide you with the best possible experience and ensures our long-term success and growth in both Springsure and the Gold Coast locations. Thank you for being a valued part of the Mii Studio community.
Cancellation Policy:
At Mii Studio, we understand that circumstances may arise that require you to reschedule or cancel your appointment. To ensure that we can accommodate all our clients effectively and fairly, we have established the following cancellation policy:
Cancellations made with 24 hours or more notice: No penalty; we appreciate your timely notification.
Cancellations made with less than 24 hours notice: A cancellation fee of 100% of the service cost will be charged.
No-shows: A no-show fee of 100% of the service cost will be charged.
We value your business and hope you understand that our cancellation policy enables us to provide the best service to all our clients.
How to Book Online Using Fresha:
Booking your appointment online with Mii Studio through the Fresha Online Booking System is easy and convenient. Follow these simple steps to secure your spot:
Visit Our Website: Go to our website.
Click "Book Online": Find the "Book Online" button on our website's homepage or dedicated booking page. Click on it to begin.
Select Your Service: Browse through our list of services and choose the one that suits your needs.
Choose Your Preferred Date and Time: Use the calendar to select your desired appointment date and time. Available slots will be highlighted.
Select Your Preferred Staff Member: If you have a preference for a specific staff member, you can choose them from the list.
Provide Your Contact Information: Enter your name, phone number, and email address. These details are crucial for confirmation and communication.
Review Your Booking: Double-check the details of your booking, including the service, date, time, and staff member (if applicable).
Add Any Special Requests: If you have any specific requests or notes for your appointment, feel free to add them in the provided space.
Confirm Your Booking: Once you are satisfied with your selections, click the "Confirm Booking" or "Book Now" button.
Receive Confirmation: You will receive a confirmation email and/or SMS with the details of your booking. Make sure to keep this information for reference.
Reminder Notifications: You'll also receive reminder notifications leading up to your appointment to help you stay organized.